Skip to content
ConstellaWP Docs

Managing your subscription

Billing belongs to the organization, not to a personal user account. Only the owner can manage it (manageBilling). Admins and members see plan information but cannot change payment methods.

Subscribe or change plan

Section titled “Subscribe or change plan”
  1. Sign in as the organization owner.
  2. Open organization Billing (Settings).
  3. Choose Free, Solo, or Team, and monthly vs annual (~10% off annual).
  4. Complete Stripe Checkout. Cards are processed by Stripe; ConstellaWP does not store raw card numbers.

After subscribe, site quantity is sent to Stripe as a graduated subscription item (quantity = number of sites). Adding or removing sites updates that quantity on the next billing alignment.

Customer portal

Section titled “Customer portal”

Payment method, invoices, and cancellation go through the Stripe Customer Portal from the same Billing page. Tax may appear on invoices when Stripe Tax applies to your location (monitoring mode may not charge tax until it is fully enabled).

Per-site billing in practice

Section titled “Per-site billing in practice”
  • Free: one site, manual backups, no extra sites.
  • Solo / Team: you pay the graduated site rates for each connected site, plus Team’s base if you are on Team.
  • Disconnecting or deleting a site lowers quantity; it does not refund the current period unless Stripe prorates that item (proration follows the Stripe subscription settings).

Currency and receipts

Section titled “Currency and receipts”

Charges are USD. Receipts and invoices come from Stripe in the owner’s billing email.